Steven Gan

Head of Digital / HSBC Malaysia

Steven is a technology evangelist and solution architect whiz kid that has vast global banking professional experience leading mainly in channel and distribution systems and HUB core banking system. He is a certified RDM professional for multibillion-dollar MNC companies across local, regional and global markets. He is responsible for managing the entire digital banking channels for HSBC Malaysia, which includes introducing new services and functionalities to increase self service usage, as well as develop campaigns and promotions to encourage channel migration. As part of the HSBC Group's strategic initiative, he played an important role as the key implementation driver to implement Internet Banking, Mobile Banking, Online Acquisition & ATM services in Malaysia.